Ans: We do not send physical products internationally. But if you buy any digital goods, we, of course, send them internationally.
Ans: If you have queries, you can contact us in several ways. Such as:
a) You will see a direct message option on our home page at the bottom right. You may contact us here.
b) You will see a mobile number on our home page footer. It’s a WhatsApp number, also. You may contact us here.
c) You may open a ticket if you face a problem after buying.
Ans: We provide home delivery through REDX. So, the rule of REDX will apply the charge. And they charge 70TK per KG.
Ans: When you click or touch the “BUY NOW” button, then you see the process of payment. Then fill up the requirement. We accept various payment systems, such as Debit/ Credit Card, Visa Card, Master Cards, Amex Card, Union Pay, Nagad, Bkash, etc.
Ans: If you buy digital goods, we will deliver the product by email. But if you buy any physical product, we will deliver the product to your home by REDX.
Ans: Yes. You can order over the phone or on mobile. It’s not a major problem.
Ans: All over Bangladesh is our service area.
Ans: Open an account on our website. Then you can track your order by “My Account.” Or you can track your order by the app.
Ans: Open a ticket for the issue. And describe your problem to solve.
Ans: Open a ticket for the issue. And describe your problem to solve.
Ans: It will be delivered within 3 to 5 business days. Contact us if you have not received the product in 3 to 5 business days.
Ans: Yes. We provide the home delivery service through REDX Delivery Service.
Ans: Yes. We provide the Cash On Delivery service by condition.
Ans: Within 24 hours of ordering, advance payment of Tk 500 for delivery charges must be made through BKash /Nagad /Rocket. Otherwise, the order will be canceled.
Ans: Yes. Of course, you will have an account to buy the product.
Ans: Our delivery hours are 9 am to 5 pm.
Ans: The delivery man will call you when your product reaches your area. The delivery man will call your registered mobile number.
Ans: Immediately contact our support or call our hotline at (+88) 01811390052.
Ans: Do not order the product shown as out of stock. But if you need that product, contact our support or call our hotline at (+88) 01811390052. Sometimes, it takes a little bit of time to update the product status.
Ans: We provide the best quality product for all of our customers. We are committed to you providing the best quality product. No compromise with quality.
Ans: Yes. Visit our Best Deals page.
